Terms and conditions

This website promotes and offers the products and services of RA Mobile Tyres Ltd, 164 Greenside Lane, Droylsden, Greater Manchester M43 7UR (“we”, “us”). By using the site, or by booking a job with us, you agree to these terms. Please read them. They do not affect your legal rights as a consumer.

Our quote

We tell you what a job costs before we set out, including any fitting charge for coming to you. The price we quote is the price you pay.

When a contract starts

A contract is formed when we confirm your booking by phone, message or email, or when we start a job you have asked for.

Availability

Bookings depend on stock and availability. If we cannot supply what you asked for, we will contact you and you can wait or cancel.

Errors

We take care that prices and descriptions are correct. If a booking cannot be accepted because of a material error in the price or description, we will tell you before we start.

Prices

Prices are in pounds sterling and include VAT at the current rate.

• Check that the tyres and parts you order are right for your vehicle, including size, type (for example run flat) and any manufacturer requirement. We help you find them, but the final check is yours.
• Give us accurate details of the vehicle and where it is, and a safe place for the fitter to work.
• Have your locking wheel nut key to hand if your wheels have one. If you cannot find it, tell us, and see our locking wheel nut removal page.

We aim to reach you in 30 to 60 minutes in an emergency, and at the time we agree for a booked job. These are targets, not guarantees. Traffic, weather, the location, how busy we are and safety can all affect them. If we are going to be late, we will tell you.

The fitter may decline or stop a job if the place is not safe to work in. Fitting charges depend on the distance and are told to you before you book. See mobile tyre fitting.

You usually pay when the job is done and you are happy with it. For some jobs we ask for a deposit or payment in advance, and we tell you this before you book.

Tell us as soon as you can by phone if you want to change or cancel a booking. We may cancel a booking if we do not have enough stock, if the price was wrongly shown, or if we cannot safely carry out the job. If we do, we will tell you and refund anything you have paid.

All rights in this website and its content belong to us or are licensed to us. You may use it for your own personal use, but not copy, change or reuse it without our permission.

We try to keep the site free of viruses and faults, but we cannot guarantee it, and we are not liable for loss or damage to your equipment from using it, except where we have been negligent. Links to other websites are for your convenience, and we are not responsible for what they contain.

Nothing in these terms limits your statutory consumer rights, or excludes our liability for death or personal injury caused by our negligence, or for fraud.

We may change these terms from time to time. The version on this page when you book applies to that booking. If any part of them cannot be enforced, the rest still applies. They are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. Our privacy policy is part of them.

Questions about these terms? Email info@ramobiletyres.co.uk or write to the address above.